1. Information – Does the website sufficiently answer your questions and present a sense of credibility? Make sure that the site that your browsing has a FAQ section to help you understand possible issues.
2. Contact Availability Options – Be sure to check the contact options the site offers. Most sites have Email, but that’s not enough. Call their contact number to make sure they have a live person you can talk to in case of any unforeseen issues. Some sites even have live support. Send a message and see if it is helpful.
3. References – Check references and reviews on other sites. Make sure they are in good standing with prior customers.
4. Payment Options – Determine how payment is made and whether the business offers any flexible payment plans.
5. Samples – Make sure to ask for a sample of the product before securing your order. It is best to see what it looks like before you commit to a style you don’t actually like in person. Most companies will reimburse you for the price of the sample.
6. Return Policy – clearly understand what the return policy is so that you’re not left out in the cold should a return be necessary. Stock items can usually be returned (with an associated restocking fee) but you’ll need to pay the shipping (unless goods were damaged).
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