Frequently asked questions

We carry cabinets from multiple manufacturers, so construction specs vary by door style. To see exactly what you're getting, click "See Specifications" on any door style's shopping page.

Most of our cabinets share these features:

• 1/2" plywood box construction with a finished, color-matched interior and sides
• Concealed, adjustable hinges
• 3/4" plywood shelving for extra strength (prevents sagging)

These are the highest-quality stock cabinets on the market — strong price-to-value at every level.

Both options are available. Pick what fits your project:

• Assembled cabinets arrive ready to install — open the box, mount to the wall.
• Ready-to-Assemble (RTA) cabinets ship flat-packed and take roughly 10–20 minutes per cabinet to put together.

Assembly methods vary by manufacturer and door style. To find instructions for your specific cabinets:

1. Go to the door style's shopping page
2. Click the "Assembly" tab
3. Download the assembly PDF and watch the assembly video (when available)

Yes. Every cabinet we sell has finished sides matching the exterior door color. You don't need to add separate panels for exposed ends.

Most do. The interior matches the exterior door and drawer finish across our line.

The exceptions — where the interior does NOT match the exterior — are:

• Shaker Gray
• Shaker Light Gray
• Shaker Antique White

Most base cabinets include a finished, color-matched toe kick standard. We also sell separate 8" toe kicks to cover the seam between adjacent base cabinets.

Important: The following door styles do NOT include a toe kick with base cabinets — you'll need to order toe kicks separately:

• Arthur Opal
• Bowery Gray, Bowery Pewter, Bowery White
• Broadway Gray, Broadway White
• Coastal Cream
• Madison Brown, Madison Dark Sable, Madison Gray, Madison Honey, Madison Pewter, Madison White
• Patton Gray, Patton White
• Riverside Chestnut, Riverside Dark Sable, Riverside Honey
• Twilight

No — we only stock single wall oven cabinets. But you can convert a single into a double in the field by removing the bottom two drawers, which increases the height opening.

For assembled cabinet orders, we'll do the conversion for you. Contact our customer service department for details.

For many of our assembled cabinet lines, yes. Available modifications include:

• Increased cabinet depth
• Decreased cabinet depth
• Single wall oven to double wall oven conversion

Contact our customer service department to discuss what's possible for your specific door style.

Yes. Soft-close door hinges are standard on some door styles and available as an upgrade on others.

To check what your style includes, view the construction specifications on its shopping page. To add the upgrade after ordering, email support@kitchencabinetkings.com with your order or call our customer service team.

Yes. Soft-close drawers are standard on many of our door styles — check the cabinet specifications on the door style's page.

If your style doesn't include them standard, the upgrade may still be available. Contact customer service to confirm.

MDF is the industry standard for white painted cabinets. It's a stiff, hard engineered wood with no knots or holes — strong, smooth, and predictable.

The reason it's preferred for paint: MDF doesn't expand and contract with seasonal humidity changes the way solid wood does. That stability prevents the painted finish from cracking over time, which is the #1 failure mode for painted solid-wood cabinets.

Overlay refers to how much of the cabinet face frame the door covers.

• Standard overlay doors cover 1/4"–1/2" of the face frame, leaving a 1"–1 1/4" reveal (the visible face frame around the door).
• Full overlay doors cover 1 5/16" of the face frame, leaving a 3/16" reveal — much more flush.

Full overlay reads more modern and minimalist; standard overlay shows more of the traditional face-frame look.

All RTA single-door cabinets ship as standard right-hinge, and RTA blind corner cabinets ship as right-door location.

To get left-door behavior on RTA:

• For single-door wall cabinets: reverse the frame during assembly to get a left door swing.
• For blind corner cabinets: reverse the frame during assembly to get a left door location (blind on the right).

For assembled cabinet orders, you can simply select left or right hinge / door location at order time and the manufacturer handles it for you.

Yes — many of our cabinet lines are California Air Resources Board (CARB 2) compliant, meeting or exceeding standard CARB threshold limits for harmful emissions including formaldehyde.

The following styles are CARB II compliant:

• Shakertown, Pepper Shaker
• Ice White Shaker, Shaker Antique White, Shaker Light Gray, Shaker Gray, Greystone Shaker, Mocha Shaker
• Brownstone
• Gramercy White, Gramercy Midnight
• Thompson White, Thompson Midnight
• Pearl
• Pacifica
• Sienna Rope, Chestnut Pillow, Spice Maple
• Richmond, Newport
• Villa Cherry, Cherryville
• Geneva
• Savannah

Full cabinet orders and large single items ship via national common freight carrier. Once you receive tracking info, set up your delivery appointment directly with the carrier (Saturday/Sunday delivery isn't available).

All deliveries are curbside only — no inside delivery. Have someone available on delivery day to help.

If you don't add the recommended lift-gate option to your order, you may need to help the driver offload the cabinets from the truck.

This part matters. Read it before delivery day.

Check that all items are present. Items like fillers, moldings, etc. may be packaged together; cabinets each get their own carton. If anything is missing, it MUST be noted on the driver's Bill of Lading (BOL) at the time of delivery.

If the driver refuses to wait while you count, write on the BOL: "Driver would not wait so I can check that all items on my order were delivered" and have the driver give you a signed copy.

Check each box for visible damage. Any obvious shipping damage to the outside boxes must be noted on the driver's BOL to file a claim. Carriers are required to let you inspect the boxes and count the pieces. You don't need to open the boxes — you have 7 days to report concealed damage.

If anything is missing or visibly damaged on delivery and noted on the BOL, scan/email the BOL to Support@KitchenCabinetKings.com or fax to (718) 701-2527 as soon as possible so we can process a replacement with the manufacturer.

Single-door-style orders qualify for free shipping when they exceed $3,000 after any discount codes are applied.

Some specifics worth knowing:

• Multiple door styles: Additional shipping may apply if items aren't from the same manufacturer.
• Large orders (35+ cabinets): Free shipping may not be available due to carrier freight volume restrictions; an additional surcharge may apply.
• Multi-unit projects or multi-style orders: Email Support@KitchenCabinetKings.com or call (888) 696-6454 for a freight quote.

All delivery (including free delivery) is to non-surcharged areas via surface shipment within the contiguous 48 states. Some areas — certain metro zones, ferry-accessible locations, etc. — impose surcharges on commercial vehicles. You're responsible for those surcharges, and we'll contact you for authorization before delivery.

The continental United States only. All delivery (including free delivery) is to non-surcharged areas via surface shipment within the 48 contiguous states.

Surcharges or restricted access may apply for:

• Lanes or alleys too narrow for commercial trucks
• Islands
• Gated communities that restrict trucks
• Certain metropolitan areas
• Remote locations or unpaved roads

If a freight truck can't reach your address, you'll need to meet the truck somewhere accessible or pick up the order at the freight depot. If you're unsure whether your address is accessible, contact us before placing your order.

Shipping is calculated based on your order and location. We've built an automatic shipping calculator into the cart — pick your cabinets, enter your delivery address, and you'll see an instant rate.

Currently, all cabinet orders over $3,000 ship free. The free-shipping promotion can't be combined with other offers.

Stock orders are processed immediately. Lead times by product type:

• RTA orders: 7–14 business days
• Assembled orders: 7–21 business days
• American-made custom color orders: 10–12 weeks

Saturday/Sunday delivery isn't available. All cabinet deliveries are curbside — inside delivery isn't available.

We do everything we can to make sure items arrive undamaged, but shipping damage occasionally happens.

At delivery: Note any missing or visibly damaged items on the driver's Bill of Lading (BOL). This is non-negotiable — claims for missing items can't be honored without a BOL notation. If you suspect concealed damage, write that on the BOL too.

After delivery: If problems were noted on the BOL, email Support@kitchencabinetkings.com right away. All claims must be made within 7 days of delivery — past that, claims won't be honored.

A few rules to know:

• We provide replacement parts/items only — we don't reimburse labor costs.
• Don't assemble or install damaged items. Doing so voids the replacement claim.
• Replacement lead time is typically 7–14 business days while we work with the manufacturer.

Email Support@kitchencabinetkings.com within 7 days of delivery. Include:

• The date of delivery
• Which items were damaged
• A description of the damage
• Labeled digital photos of every damaged item

This is what we need to process a freight claim. Claims submitted after 7 days won't be honored at no charge.

A few rules to know:

• Don't discard damaged products — in most cases, we'll need them returned. We provide paid return postage.
• We provide replacement parts/items only — we don't reimburse labor costs.
• Don't assemble or install damaged items. Doing so voids the replacement claim.
• Replacement lead time is typically 7–14 business days.

Door samples ship via FedEx or UPS. Standard lead time is 3–7 business days.

A steel elevator at the back of the freight truck that lowers cabinets to street level. Without one, you'll need to help the driver unload from the back of the truck to the curb.

A few notes on lift-gate service:

• It's not available for all shipments.
• Orders with tall cabinets that require double pallets won't fit on the lift-gate elevator.
• If you purchase the service but it's not available for your order, we'll credit the lift-gate fee back to you.

RTA kitchen and bathroom cabinets may be returned within 14 days of receipt. You're responsible for a 25% restocking fee plus the shipping cost back to the manufacturer.

For these styles, the item must be returned in the original unopened box and received in good condition:

• Oxford Mist, Oxford Sage, Oxford Toffee, Oxford White
• Shaker Antique White, Shaker Arctic, Shaker Black, Shaker Cinder, Shaker Gray, Shaker Light Gray, Shaker Navy
• Tahoe White

For all other styles: the item must not have been previously assembled, must be received by the manufacturer in good condition, and must ship back in its original packaging.

How to start a return: Email support@kitchencabinetkings.com with your confirmation number, the reason for the return, and the SKU you'd like to return. We'll send you a Return Authorization (RA) number and shipping details.

Once received, the manufacturer inspects the return — allow up to 14 business days. If everything's intact, we credit your account minus the 25% restocking fee.

Original shipping costs are not refunded. If your order qualified for free shipping, the actual freight cost we paid is deducted from any credit.

For all return shipments, please use signature-required service and email the carrier/tracking info to support@kitchencabinetkings.com so we can alert the manufacturer that the shipment is on the way.

These items have the same return rules as RTA cabinets — with one major exception.

Non-returnable in these styles:

• Oxford Mist, Oxford Sage, Oxford Toffee, Oxford White
• Shaker Antique White, Shaker Arctic, Shaker Black, Shaker Cinder, Shaker Gray, Shaker Light Gray, Shaker Navy
• Tahoe White

For all other styles: returnable within 14 days of receipt. You're responsible for a 25% restocking fee plus shipping back to the manufacturer. Item must be received by the manufacturer in good condition and in the original packaging.

How to start a return: Email support@kitchencabinetkings.com with your confirmation number, reason for return, and SKU. We'll send a Return Authorization number and shipping details. You must have an RA number before shipping.

Allow up to 14 business days for inspection. Approved returns are credited minus the 25% restocking fee. Original shipping is not refunded; if your order qualified for free shipping, we deduct the actual freight cost.

Assembled kitchen and bathroom cabinets cannot be returned for any reason — that's the manufacturer's policy, not ours, and we can't override it.

Because of this, double-check every measurement before placing an assembled cabinet order. The investment of one sample door + one careful afternoon with a tape measure is worth it.

If an assembled item arrives damaged, we'll replace it with the same item. See the damage policies elsewhere in this FAQ.

Returnable within 5 days of receipt. You're responsible for a 25% restocking fee plus shipping back to the manufacturer. Item must be in good condition and shipped in the original packaging.

How to start a return: Email support@kitchencabinetkings.com with your confirmation number, reason for return, and SKU. We'll send a Return Authorization number and shipping details. You must have an RA number before shipping.

Once received, the manufacturer inspects the return — allow up to 7 days. If everything's intact, we credit your account minus the 25% restocking fee.

Original shipping is not refunded. If your order qualified for free shipping, we deduct the actual freight cost we paid.

Returnable within 14 days of receipt. You're responsible for a 25% restocking fee plus shipping back to the manufacturer. Item must be in good condition and shipped in the original packaging.

How to start a return: Email support@kitchencabinetkings.com with your confirmation number, reason for return, and SKU. We'll send a Return Authorization number and shipping details. You must have an RA number before shipping.

Allow up to 7 days for inspection. Approved returns are credited minus the 25% restocking fee. Original shipping is not refunded; if your order qualified for free shipping, we deduct the actual freight cost.

We don't accept sample door returns — but here's the upside: when you place a full cabinet order, we'll credit you back for up to 3 sample doors.

To claim the credit, email support@kitchencabinetkings.com with both:

• Your sample door confirmation number
• Your full cabinet order confirmation number

All cancellations must be emailed to Support@kitchencabinetkings.com within 48 hours of purchase.

Because of our tight delivery timeframes:

• Orders cancelled within 48 hours are subject to a 25% restocking fee.
• Orders that have left the warehouse cannot be cancelled for any reason.

We do everything we can to make sure items arrive undamaged, but shipping damage occasionally happens.

At delivery: Note any missing or visibly damaged items on the driver's BOL. Claims for missing items can't be honored without a BOL notation. If you suspect concealed damage, write that on the BOL too.

After delivery: If problems were noted on the BOL, email Support@kitchencabinetkings.com right away. All claims must be made within 7 days of delivery — past that, claims won't be honored.

A few rules to know:

• We provide replacement parts/items only — we don't reimburse labor costs.
• Don't assemble or install damaged items. Doing so voids the replacement claim.
• Replacement lead time is typically 7–14 business days while we work with the manufacturer.

Email Support@kitchencabinetkings.com within 7 days of delivery. Include:

• The date of delivery
• Which items were damaged
• A description of the damage
• Labeled digital photos of every damaged item

This is what we need to process a freight claim. Claims submitted after 7 days won't be honored at no charge.

A few rules to know:

• Don't discard damaged products — in most cases, we'll need them returned. We provide paid return postage.
• We provide replacement parts/items only — we don't reimburse labor costs.
• Don't assemble or install damaged items. Doing so voids the replacement claim.
• Replacement lead time is typically 7–14 business days.

Yes — every cabinet ships with a manufacturer's warranty. The length depends on your specific cabinet style.

5-year warranty: Cherry Glaze, Cinnamon Glaze, Espresso, Shakertown, Pepper Shaker, Sienna Rope, Shaker Antique White, Shaker Light Gray, Shaker Gray, Graystone Shaker, Nova Light Gray, Midtown Gray, York Antique White, York Chocolate, Tahoe White, Tahoe Light Gray, Shaker Cinder, Patton, Riverside, Madison, Bowery, Broadway, Arthur, Lenox.

2-year warranty: Ice White Shaker, Pearl, Thompson White, Lait Gray, Lexington White, Gramercy White.

1-year warranty: Richmond, Newport, Cherryville, Geneva, Coastal Cream, Twilight, Classic White, Imperial Blue, Maduro, Storm Gray.

The warranty covers manufacturing defects in material and workmanship for residential use. Some replacement parts are subject to availability and may differ from those originally supplied.

What's not covered:

• Natural aging or darkening of wood color, and inherent variation in wood grain (these are normal — no two pieces of wood are alike, and environmental factors like light, moisture, smoke, and cleaners can mellow finishes over time)
• Products or parts purchased without a finish
• Normal painted-finish behavior in response to wood movement and climate (small breaks at recesses, joints, and panel lines are expected and not defects)
• Wear and tear, misuse, abuse, negligence, or alteration
• Non-residential use, improper installation, storage, or handling

The warranty is non-transferable and applies only to products used for residential purposes.

To the extent permitted by law, the warranty does not cover special, incidental, or consequential damages (like labor expenses to install or remove material), whether arising out of breach of warranty, breach of contract, tort, or otherwise. Some states don't allow these exclusions, so the limitations may not apply to you.

This part matters. Read it before delivery day.

Check that all items are present. Items like fillers, moldings, etc. may be packaged together; cabinets each get their own carton. If anything is missing, it MUST be noted on the driver's Bill of Lading (BOL) at the time of delivery.

Check each box for visible damage. Any obvious shipping damage to the outside boxes must be noted on the driver's BOL to file a claim. Carriers are required to let you inspect the boxes and count the pieces. You don't need to open the boxes — you have 7 days to report concealed damage.

If anything is missing or visibly damaged on delivery and noted on the BOL, scan/email the BOL to Support@KitchenCabinetKings.com or fax to (718) 701-2527 as soon as possible so we can process a replacement with the manufacturer.

Single-door-style orders qualify for free shipping when they exceed $3,000.

Some specifics worth knowing:

• Multiple door styles: Additional shipping may apply if items aren't from the same manufacturer.
• Large orders (35+ cabinets): Free shipping may not be available due to carrier freight volume restrictions; an additional surcharge may apply.
• Multi-unit projects or multi-style orders: Email Support@KitchenCabinetKings.com or call (888) 696-6454 for a freight quote.

All delivery (including free delivery) is to non-surcharged areas via surface shipment within the contiguous 48 states. Some areas — certain metro zones, ferry-accessible locations, etc. — impose surcharges on commercial vehicles. You're responsible for those surcharges, and we'll contact you for authorization before delivery.

We can't apply new promotional discounts to previously placed orders. Many of our sales are pop-up promotions from manufacturers — we don't always know they're coming until they post on the website, and the manufacturers' policies restrict these discounts to the advertised sale dates.

This applies even to past orders that haven't shipped yet.

Orders that are cancelled or returned because a sales promotion wasn't honored are subject to our standard cancellation and return policies above.

Yes. Our Commercial Buyer Program gives discounted cabinet pricing to contractors, designers, builders, and property management groups.

Learn more and apply on our Commercial Buyer Discount Program page.

Three steps:

1. Select your door style.
2. Pick your cabinets and accessories, then proceed to checkout.
3. Enter delivery info and pay with any major credit card.

No — we don't allow customer pickup from our warehouse locations.

We deliver in 7–21 business days at reasonable shipping rates, and orders over $3,000 ship free.

We're one of the largest distributors of cabinetry on the internet, and we offer wholesale cabinet pricing because we don't carry the overhead of a local showroom — those savings get passed to you.

When you order from us, you're working with cabinet professionals who have the experience to get your job done right. That's the short version. The longer version is in our reviews.

Yes — and it's free.

Our NKBA-certified design staff will design a functional, aesthetically pleasing kitchen layout, send you 3D renderings, and email a complete quote. Typical turnaround is 2 business days.

The free service includes 2 free revisions; subsequent revisions require a retainer deposit.

To get started, submit your kitchen measurements on the Kitchen & Bathroom Design Service page.

The 10x10 price is a quick reference to give you a rough idea of cost. Every cabinet and item is priced individually — the 10x10 number bundles a representative cabinet set into one figure for easy comparison.

See the exact items included in the 10x10 kitchen price estimate.