I was very scared to order cabinets online, but when we were building our house and we ran out of money before we got to the kitchen cabinets, that was about our only option. We were getting quotes of $8,000+ for just a standard kitchen and we were able to afford that. So I started researching online and found KCK. It was very easy to order and everything was laid out nicely. Being able to pay with Paypal was a must and I wasn't going to order through a company unless they had Paypal. Once I had all of my cabinets picked out I ordered them. It took about 2 weeks to receive them which I feel was a little longer than necessary for the small amount of cabinets that I ordered. But I was updated and given a tracking number, which was nice. Working with the 3rd party shipping company wasn't as hard as I thought it would be. The cabinets came in beautiful and none were scratched or broken. Some of the drawers or doors were off but that was easily fixed. They are excellent quality, and we receive compliments every time someone walks in our home. Love the soft close drawers. They are a major plus. Overall I am very impressed and feel the only room for improvement is the time from ordering to the time of shipping. Thank you KCK for my beautiful kitchen. I didn't think it was possible!